Refund policy

Trippy Hippy Brand Items

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. Only the cost of the product is refunded.

Vintage Items

All sales are final, no returns or credit will be accepted.

RETURN ADDRESS:

Trippy Hippy

1904 NW 79th Ave

Doral, FL 33126

 

REFUND POLICY 

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3 - 5 business days.

LATE OR MISSING REFUNDS

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@trippyhippymart.com

SALE ITEMS 

Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

EXCHANGES ITEMS

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@.com and we will happily reply.

*If Applicable 

*If YOU damage your product while using it we cannot help responsible for negligent use. No refunds will be issued and only certain cases will be eligible for a refund.

All Returns Are Subject To a 6% Restocking Fee*